Please note, we have to assume that the buyer has a general knowledge about the product they are purchasing and expectations should not exceed, and should be in accordance with, the price paid. Buyer satisfaction is largely dependent upon making informed buying decisions at the time of purchase. That being said, please consider that we sell at a very low mark up so that you the consumer, can get the best deals the net has to offer. We will do our best to locate the requested information you are seeking. However, we are limited by the amount and accuracy of the information that you provide to us. Moreover, we are accessing records controlled by third parties and reporting the results to you. Since it costs us money every time we perform a search, you are paying for our service not the results. Furthermore, the least expensive option is not always the best or most all inclusive report or there would only be one price and one service on our website. Therefore, there are no refunds for no records found responses. There are no refunds for the services provided once research has been completed.